PetSafe Staywell 280 Series Big Cat/Small Dog 4 Way Locking Pet Door

Give your pets the freedom they deserve with a 4 way locking pet door designed for big cats and small dogs up to 22 lbs.

Average Customer Rating:

1 out of 5

0 of 2 (0%) customers would recommend this product to a friend.

Reviews for PetSafe Staywell 280 Series Big Cat/Small Dog 4 Way Locking Pet Door

Overall Rating

1 of 5

Ease of Assembly		1 of 5
Performance		1 of 5
Quality		1 of 5

Pure Junk! Don't waste your Money!, November 14, 2009
by Purrscilla from Western Pennsylvania

"I concur 100% with the previous reviewer. Mine has parts that don't even fit correctly. Even if it had assembled "as advertised", the translucent tunnel would show everything in my hollow door. In all the things I ever assembled, I don't ever remember anything that required you cut-off screws with a hacksaw.

The tunnel section is it's worst part. It comes as two clear plastic holders and two flat strips of plastic (a short piece for the bottom and a longer one for the arch) that get inserted into the holders to form the tunnel. First, you have to measure the thickness of the door and cut the two strips to size. Then you have to try to snap the bottom and arch pieces into the slots of the clear plactic holder that's flimsy and hard to hold. It's impossible to assemble because the arch and bottom keep poping out of the holder. And that's only half the battle. The second clear plastic holder has to go on the other side to form the tunnel. Good luck in keeping everything aligned (and together) to insert the arch and bottom.

The wordless, pictorial instructions are totally worthless and provide no hints or suggestions to help with the assembly. You even have to cut the template out of the instructions. In comparison, I recently installed a small cat flap in another door in about an hour and the template was already cut to size and ready for use.

I'd take the whole mess back to the store and get my money refunded but I now have this 10+ inch hole in my cellar door and I doubt if there's another vendor's product that would fit it. It's going to take a lot of "creative engineering" to make this door work."

What is your gender?: M
How many pets do you have?: 1
How often do you shop at PetSmart?: A few times a year

Review 2 for PetSafe Staywell 280 Series Big Cat/Small Dog 4 Way Locking Pet Door

Overall Rating

1 of 5

Ease of Assembly		1 of 5
Performance		1 of 5
Quality		1 of 5

Horrified, September 11, 2009
by Costa from Somerville, MA

Pros: cheap
Cons: poor construction, not easy to assemble, not easy to install, looks terrible installed

"The was to be an easy assembly and magic instant door. Not a chance. Had to hire a carpenter and it took him all day. The directions were useless. The engineering (kids can do it mentality) my foot. Parts broke in his hands. Don't go by picture on box. It does not work with panel doors."

What is your gender?: F
How many pets do you have?: 5 or more
How often do you shop at PetSmart?: Weekly