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Customer reviews for Super Pet CritterTrail Primary Critter Home

Super Pet CritterTrail Primary Critter Home

CritterTrail Primary is the perfect starter home for all small animal lovers!
Overall rating:
4.25 / 5
4.3
 / 
5
(144 reviews) 139
123 of 144(85%)customers recommend this product.
Reviews for Super Pet CritterTrail Primary Critter Home
Review 1 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

Hard To Clean

August 12, 2010
by Gummygirl755
fromWI
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Ease of Assembly 
4 / 5
4 / 5 144 reviews
Ease of Cleaning 
3 / 5
3 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
"I bought this cage for my dwarf hamster (excellent for dwarfs!) and he loves it! Although it is fairly hard to clean - but don't let that stop you from buying this cage! The wheel MAY get sqeaky, but if that happens just rub oil on it or something. You should consider buying tubes for it because it is also fairly small. Your hamster should be very happywith this cage! I recommend it! (CHEAP!!!)"
+2points
3of 4voted this as helpful.
Review 2 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

Good! Except...

May 15, 2013
by HamstersAreAmazing
fromThe earth. Hehe
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?Weekly
Ease of Assembly 
4 / 5
4 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
Okay so my sister has been BEGGING for a hamster of her own since I brought mine home. We went to PetSmart to adopt it and when we did got this cage. It's small (even for a dwarf) so we connected it to another. Oh and the lid cracked because she didn't really assemble it carefully enough. (she's 9) So, just if you have a small kid PLEASE help them assemble or the plastic may break. Otherwise, PERFECT! ;)
Pros: easy to clean, sturdy, stylish
0points
0of 0voted this as helpful.
Review 3 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

May 11, 2013
by tbearhamstergirl
fromNorth America
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
5 / 5
5 / 5 144 reviews
this cage is excellent!!! The day I bought my new hamster, I bought this cage as well. I've used this cage for five years! the durability was excellent, my hamster loved it! and it was super easy to clean. And the best thing of all is the price, the price is diffidently reasonable. It is an overall excellent cage for a hamster.
I highly recommend it for you and your little rodent friend too!
Pros: stylish, easy to clean, sturdy
+1point
1of 1voted this as helpful.
Review 4 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

My son's hamster loves it!

April 22, 2013
by s7j1b1
fromNeptune,NJ
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?First time
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
4 / 5
4 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
Reviewer Images
User submitted photo
My mom brought this cage for my son's hamster Frederick (such a name for a hamster) along with some other products when he first got his very own hamster on fri Apr 19th as a birthday...and Frederick loves it and may I add it was very easy to put together!
Pros: stylish, easy to clean
0points
0of 0voted this as helpful.
Review 5 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

CritterTrail

April 2, 2013
by Amazing1234
fromOrem, UT
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
I love CritterTrail's products, though they usually seem to be smaller then could be. I love the little grass nest, but the wheel's a bit noisy. I've trained myself to fall asleep to it, but it still kind bugs me. It's not exactly squeaky, but it sounds like when you run you finger down wire. Other than those two things, my mice love it!
Pros: easy to clean, sturdy
+1point
1of 1voted this as helpful.
Review 6 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

The best of the worst

March 29, 2013
by lilly0920
fromNew York, NY
What is your gender?F
How many pets do you have?3
Ease of Assembly 
4 / 5
4 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
3 / 5
3 / 5 144 reviews
I'm probably giving this cage an 'excellent' rating because compared to the other cages I've had it's brilliant, but still not everything I was looking for. I have owned 4 cages in the past 2 years for my 2 hamsters (one Russian Dwarf and one short-haired, obviously kept in separate cages). This one I got for my dwarf hamster because the one I was using before was a nightmare to clean and severely lacked in quality. This one is much easier to clean, but it still has its problems. The water bottle that came with mine didn't work at all. From my experience, the ones that come with the cage are very inconsistent and I always end up buying a new one. Also, the cage is too small for anything but a dwarf hamster or maybe a single mouse (but they don't like to be alone, so..). The wheel does make quite a bit of noise, so if that is something that will annoy you expect to need to buy a new wheel. One positive aspect that I didn't expect was the high edges. My little guy loves to burrow, so this was a huge plus. Oh, and the way the top lifts up as a huge opening is pretty nice.
+1point
2of 3voted this as helpful.
Review 7 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

works great

February 20, 2013
by Kristin224
fromMinneapolis, MN
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
Bought this last night for our first hamster, Pork Chop. It was easy to put together and the perfect size.
I didn't give it and "excellent" rating for quality as the water bottle doesn't seem to work very well. We will be getting a new one today. Also, the wheel is very awkward, small and VERY noisy. (not squeaky noisy, it just makes a bunch of racket) We will also be buying a different wheel.
I haven't cleaned it yet, but it looks simple enough, I don't see how it could be hard.
Pork Chop loves his home. :)
Pros: easy to clean, sturdy, stylish
+2points
2of 2voted this as helpful.
Review 8 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

great for a hamster or mouse

February 18, 2013
by love1pets
frombullhead AZ
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?Monthly
Ease of Assembly 
3 / 5
3 / 5 144 reviews
Ease of Cleaning 
4 / 5
4 / 5 144 reviews
Quality 
5 / 5
5 / 5 144 reviews
I got this cage for my science fair project it was for my first hamster Daisy I was seeing how long it would take her to go through a maze. Its bigger than what you think but I added some tubes. I also had the same cage for my Russian dwarf hamsters;Minnie and princess. I recommend it for mice too the bars are smaall enough they wont escape. The only thing I dislike is that the water bottle has to stay in one place so its hard to rearrange the cage. Other than that its perfect I recommend it!!!! :) (:
Pros: easy to clean, sturdy, stylish
+1point
1of 1voted this as helpful.
Review 9 for Super Pet CritterTrail Primary Critter Home
Overall rating 
1 / 5
1 / 5 144 reviews

February 7, 2013
by Number1PetSmartCostumer
fromOntario, ON
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
1 / 5
1 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
1 / 5
1 / 5 144 reviews
I bought this cage and when we tried to put the wheel on the cage it did not fit in the bars. Also I find it is very small and can only fit a small house and the wheel. It was easy to clean though but I would not recommend this product.
Pros: easy to clean
Cons: low quality
0points
0of 0voted this as helpful.
Review 10 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

Love this cage!

January 21, 2013
by taylordancer22
fromPennsylvania
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Ease of Assembly 
4 / 5
4 / 5 144 reviews
Ease of Cleaning 
4 / 5
4 / 5 144 reviews
Quality 
5 / 5
5 / 5 144 reviews
I had this cage for my Fancy Hamster, Moo. He died about two years ago. I saw a sweet, calm, honey colored hamster at Petsmart; and I'm going to Petsmart tomorrow and trying to get my parents to let me buy her!
Pros: easy to clean, sturdy
-1point
1of 3voted this as helpful.
Review 11 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

good but small

January 17, 2013
by batgirl89
fromcalifornia
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
3 / 5
3 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
this is the first hamster cage i got when i got my first hamster. its a good starter cage but it is a little on the small side so I added on to this a fish tank. It is really easy to attach tubes and the tubes are a lot of fun. the wheel is really loud
Pros: stylish
Cons: low quality
0points
0of 0voted this as helpful.
Review 12 for Super Pet CritterTrail Primary Critter Home
Overall rating 
4 / 5
4 / 5 144 reviews

nice simple cage

January 11, 2013
by skittles3
fromIndiana
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Ease of Assembly 
3 / 5
3 / 5 144 reviews
Ease of Cleaning 
3 / 5
3 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
Good for my small dwarf hamster enough room where he can tunnel around but it doesn't take up a lot of space in my room. Seems to be sturdy and I haven't had any trouble with it.
Pros: easy to clean, sturdy
Cons: price
+1point
1of 1voted this as helpful.
Review 13 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

Comfy and expandable

January 8, 2013
by buddylove
fromMiami, FL
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
5 / 5
5 / 5 144 reviews
Reviewer Images
User submitted photo
This is a great size cage, and it's great that it came with accessories, as I'm a first time hamster owner, and may not have known what to buy. The built in exercise wheel is perfect because it takes up less room than if I had to purchase one separately. I have expanded the habitat with various tunnels, and also connected a smaller cage to create a 'two- bedroom condo'. I put the hamster in one cage while cleaning the other, and once dry, transfer him to the other. It is very easy to assemble and disassembel, which makes cleaning very easy. My hamster seems very happy in his habitat!
Pros: stylish, easy to clean, sturdy
0points
0of 0voted this as helpful.
Review 14 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

Wonderful. Love this cage.

December 10, 2012
by Anonymous
fromCusseta,GA
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
5 / 5
5 / 5 144 reviews
When I first decided to get a hamster, I saw this cage online and thought it looked awful small. So, the next weekend, I went to Petsmart and was looking at the cage I intended on getting, then I saw this one and thought it was actually the perfect size-and it is!The picture compared to seeing it in person makes a world of difference. Togepi(my robo dwarf hamster) loves it! It is a great cage to start out with. I plan on getting tubes and stuff to connect to it. But it is super easy to clean, and to those saying the water leaks-it hasn't leaked once for me. The water bottle is perfect. I would recommend this cage to anyone getting a dwarf hamster.
Pros: easy to clean, sturdy, stylish
0points
0of 0voted this as helpful.
Review 15 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

Really great starter cage

November 5, 2012
by animaluva
fromBC, Canada
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
5 / 5
5 / 5 144 reviews
Ease of Cleaning 
5 / 5
5 / 5 144 reviews
Quality 
4 / 5
4 / 5 144 reviews
This cage works great as a starter cage, it is easy to assemble and looks great. Cleaning this cage is also easy. This cage works great for a starting cage and connecting tubes and other cages to it. the only problem i had with this cage is my hamster could pop the top open but i soon fixed that with a keychain =)
overall it is a great buy and i have had my cage for over a year
Pros: stylish, easy to clean, sturdy
0points
0of 0voted this as helpful.
Review 16 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

Great Cage

October 4, 2012
by RabbitLover12
fromAlbuqurque, NM
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
I love this cage, when I got my first hamster, I had the older one (the bottem wasn't as deep) and had no problem with it. I gave my hamster away, then about two laters decided I wanted another one. I got this one and it worked great, the only problem I had was the hamster I got was a chewer. She tried to chew the wheel (never broke, but had teeth makrs on it) chewed the tubes (never broke). After a while I would suggest taking the wheel out and spraying it with oil, or getting a new one. Mine started squeeking after about 4 months of heavy use. All around a great cage for starters, great price. I would deffinetly recomend this product!
0points
0of 0voted this as helpful.
Review 17 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

Awesome!

July 30, 2012
by pukis2013
fromIllinois, IL
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
When i got this cage it was great for my hamster Chanelle. She is a dwarf hamster and she love it!
0points
0of 0voted this as helpful.
Review 18 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

completely love this!!

July 9, 2012
by cutiepaws
fromMassachusetts
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
I recently got a dwarf hamster and he seems to love his new home. It's just the right size for the little guy but I wouldn't recommend it for larger hamsters or gerbils as it is quite small. It has very quick and easy assembly, for me it only takes a couple of minutes to put it together. Also the cage is very sturdy and secure, and easy to clean. The nest is great but I keep it on the floor of the cage because it was too hard for my hamster to climb into. The wheel is okay but rattles a little, which is easily fixed by putting a drop of vegetable oil on the axel, totally gets rid of the noise. The water bottle is fantastic! Overall it is a really great cage for a first time hamster or mice owner, I highly recommend it!
0points
0of 0voted this as helpful.
Review 19 for Super Pet CritterTrail Primary Critter Home
Overall rating 
5 / 5
5 / 5 144 reviews

first time and it is grreat!

June 22, 2012
by trexismyboy
fromga
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?First time
I absolutely love it is is great for me and my trex he loves it and so do i but, i have one problem i just read a couple of reviews and they say that the wheel is silent but truly it isn't. he has such a great time in it but i really would recommend tubes and other add-on accessories other that wheel and space it great. You will enjoy watching your FUZZY friend run around and have some fun and he/she will enjoy having you! :)
+1point
1of 1voted this as helpful.
Review 20 for Super Pet CritterTrail Primary Critter Home
Overall rating 
1 / 5
1 / 5 144 reviews

hamster removed side knob/escaped

June 20, 2012
by butterscotch
fromAlgonquin, IL
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?Monthly
My hamster removed the side piece that covers the opening to connect tubing. This was done prior to any tubing being used. The piece was found inside the cage with the hamster gone. I had to glue the sides as I was afraid she may escape again. (Luckily we found her after a looooong search by following her sounds)
0points
0of 0voted this as helpful.
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