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Customer reviews for Staywell Magnetic Cat Door

Staywell Magnetic Cat Door

The power of magnets gives your cat private access to his entryway. Click "More details" below to view a PDF version of the User's Guide.
Overall rating:
2.182 / 5
2.2
 / 
5
(11 reviews) 10
3 of 11(27%)customers recommend this product.
Reviews for Staywell Magnetic Cat Door
Review 1 for Staywell Magnetic Cat Door
Overall rating 
5 / 5
5 / 5 11 reviews

Excellent product

April 15, 2013
by nbock
fromMinnesota
What is your gender?M
How many pets do you have?1
How often do you shop at PetSmart?A few times a year
Reviewer Images
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I was just looking for the price of replacement magnets as my cat seems to lose her collar on a regular basis (shhe roams in the woods). I read the reviews with horror stories and thought I'd add my experience. We have used our Staywell door for about six years without a problem. We even moved it with us to a new house and had no trouble with either install.
We are now living in Northern Minnesota with plenty of snow and subzero temperatures. The door is installed in a metal door in the garage which is heated to 50 degrees with down to minus 40 on the outside.
My only issue is having to replace the magnets when my cat leaves her collar (safety escape type, of course) in a tree or somewhere and can't get back in.
Pros: easy to assemble, sturdy, price
0points
0of 0voted this as helpful.
Review 2 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

Terrible Quality Control

May 22, 2011
by AdamF
fromOrange, CA
What is your gender?M
How many pets do you have?2
How often do you shop at PetSmart?Monthly
We bought this and another magnet for our 2 cats. Before we made it home, I opened the SEALED plastic and found that the whole electronic element with the sensor and battery insert was completely missing. We immediately turned around and returned it. They asked if we wanted another one. I assumed that if their factory has such terrible quality control, that it's probably a terrible product- so I declined. By reading the other reviews, it looks like I made the right choice.
0points
3of 6voted this as helpful.
Review 3 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

PetSafe Magnetic Cat Door

February 2, 2011
by 1cynthia10
fromVeneta, OR
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Poorly designed, door "lock" doesn't work most of the time. Unreliable mechanism, may as well use an ordinary cat flap. I intend to exchange it for a better-designed product.
-1point
0of 1voted this as helpful.
Review 4 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

cat door

December 23, 2009
by lester
fromwashington st.
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Ease of Assembly 
1 / 5
1 / 5 11 reviews
Performance 
1 / 5
1 / 5 11 reviews
Quality 
1 / 5
1 / 5 11 reviews
all the reviews here are very correct, as to not working when the cat needs in or out to having to purchase extra tunnel to finish the install. was very unsatisfied and should have read the reviews first.
+1point
1of 1voted this as helpful.
Review 5 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

ZERO STARS... STAY AWAY FROM THIS DOOR

August 12, 2007
by Anonymous
fromSan Jose, CA
What is your gender?M
How many pets do you have?1
How often do you shop at PetSmart?Monthly
Ease of Assembly 
1 / 5
1 / 5 11 reviews
Performance 
1 / 5
1 / 5 11 reviews
Quality 
1 / 5
1 / 5 11 reviews
I don't know what else to say, awful design and functionality. Just simply doesn't work, even when testing with the magnet in my hand, the door unlatches properly maybe 30% of the time. Eventually after 10-15 minutes of hard banging the cat will get thru, but by that time the whole house has been woken up by the tremendous noise this door makes and we've let the now angry cat in the old fashioned way. Replaced with a Catmate brand, which works purrrrfectly and silently.
0points
0of 0voted this as helpful.
Review 6 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

Not easy to install

July 30, 2007
by Jano
fromMa
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?A few times a year
Ease of Assembly 
1 / 5
1 / 5 11 reviews
Performance 
3 / 5
3 / 5 11 reviews
Quality 
4 / 5
4 / 5 11 reviews
This product comes with only visual and no written instructions. It took 5 hours and some tweaking to install it correctly and almost a trip to divorce court for me and my partner. I would think twice.
-4points
0of 4voted this as helpful.
Review 7 for Staywell Magnetic Cat Door
Overall rating 
2 / 5
2 / 5 11 reviews

Door you don't want

June 24, 2007
by 4thfloor
fromDallas, TX
Ease of Assembly 
4 / 5
4 / 5 11 reviews
Performance 
1 / 5
1 / 5 11 reviews
Quality 
1 / 5
1 / 5 11 reviews
I have read the reviews and concur with the lower ratings. The latch is on the side of the door and does not hold well, and not built well. I bought the other brand and am very happy so far. The latch is much more sturdy and is assisted by a power latch. The latch is is also in the middle of the door so it is more secure.
0points
0of 0voted this as helpful.
Review 8 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

Not Great

December 2, 2006
by MouseHater
fromvancouver, ca
Ease of Assembly 
1 / 5
1 / 5 11 reviews
Performance 
2 / 5
2 / 5 11 reviews
Quality 
1 / 5
1 / 5 11 reviews
Here are the problems with this cat flap:
1. Not great for outside walls as the outside cover could be prone to leakage and does not have a flap to protect the inside. In this regard the design seems a bit backwards.
2. Although designed for doors and walls of any depth the fact is this flap will only work in doors because the tunnel it is not long enough to pass through a standard wall therefore you need to buy an extra tunnel thats not supplied to make it work. very frustrating when you find that to be the case and very cheap of them not to supply it as standard.
So in short, if you plan to use this in a wooden door then it will probably work ok but i just find the whole design of this product unlogical.
+3points
4of 5voted this as helpful.
Review 9 for Staywell Magnetic Cat Door
Overall rating 
1 / 5
1 / 5 11 reviews

Barely keeps out wind, much less animals!

November 21, 2006
by TomH
fromNewton, MA
Ease of Assembly 
3 / 5
3 / 5 11 reviews
Performance 
1 / 5
1 / 5 11 reviews
Quality 
3 / 5
3 / 5 11 reviews
We had a Cat-mate cat flap for several years that worked beautifully and solved our raccoon invasion problem nicely. The plastic recently broke, and we made the big mistake of replacing it with a Staywell door -- same idea: magnet on the cat's collar operates a switch.
But they are different designs, and the Staywell doesn't work. We have had raccoons in nightly. At first, I thought I had installed or adjusted it incorrectly, but tonight I looked carefully at the design. It's probably fine to keep other neighbor cats out, but anything larger, or more motivated will just push their way through.
The Cat-Mate door has a 9-V battery that lasts for a year; because it is powered, and because the internal mechanism is a little more robust, the latching mechanism is solid and sure. The Staywell model uses a larger magnet that hangs lower and the latching mechanism is tentative. Because there's not as much force, the latch is flimsy enough that a relatively light push will cause it to open.
Now my poor cat is freaked out, not only because we have had to lock the door and use the regular door (which he associates with going to the vet), but the also the raccoons have been eating his food. What a nightmare!
+7points
8of 9voted this as helpful.
Review 10 for Staywell Magnetic Cat Door
Overall rating 
5 / 5
5 / 5 11 reviews

Staywell Magnetic Cat Door

November 14, 2006
by Vapetlover
fromFredericksburg Va
Ease of Assembly 
4 / 5
4 / 5 11 reviews
Performance 
5 / 5
5 / 5 11 reviews
Quality 
5 / 5
5 / 5 11 reviews
This has been a real saver for my cat and us. Since my cat loves the outside but love to come in and out so often it is hard on us. This happens all times of the day and night. Since we got this door she has the freedom of coming and going when she pleases . Also the safety of it is unbelievable ....When I'm not home she has a way to get in the house away from harms way and any bad weather there is.... If anyone is looking for something to help make life easier and happier for you cat and you..... this is the way to go...
+4points
5of 6voted this as helpful.
Ratings-only reviews for Staywell Magnetic Cat Door
Based on 1 ratings-only review
Overall rating 
5 / 5
5 / 5 11 reviews
1 out of 1 recommend this product