PetSmart Ratings and Reviews
 
Staywell 4-way Locking Cat Flap

Staywell 4-way Locking Cat Flap

A simple solution to provide freedom for you and your cat.

Average Customer Rating: 1.86 out of 5 1.9 out of 5
1 of 7 (14%) customers would recommend this product to a friend.

Reviews for Staywell 4-way Locking Cat Flap

Overall Rating 3 out of 5 3 of 5
Ease of Assembly 3 out of 5 3 of 5
Performance 3 out of 5 3 of 5
Quality 2 out of 5 2 of 5
It's Ok, September 28, 2009
by suented from Rapid City, SD

"The door works OK, but it was a pain it install - their dimensions were off by a 1/4". It works ok for the cats though. They can go in and out and when I close the door for the evening, they are in - they scratch and try to open it, but can't. It does work well that way. It would be nice if it was better insulated - plastic doesn't cut it."

What is your gender?: F
How many pets do you have?: 3
How often do you shop at PetSmart?: Monthly

Review 2 for Staywell 4-way Locking Cat Flap

Overall Rating 4 out of 5 4 of 5
Ease of Assembly 4 out of 5 4 of 5
Performance 4 out of 5 4 of 5
Quality 4 out of 5 4 of 5
Nice Product!, June 26, 2008
by JimS from White Lake, Michigan

"I don't understand what all the negative comments are about???!!!
My door works great! I made a 3/8" plywood panel that mounts in place of one of our basement windows, and then mounted the door on this panel. I used their "cat condo" (climbing scratching thing) unit with its upper perches to allow them to get up to and down from the door. The 4-way lock works very easily and as advertised. We had a wind storm that blew out the interior side half, but the piece snapped easily back into place. The 4-way lock is great for when they're out, and you need them to stay in when they come back in (like when you need to get them to the vet or cat hotel).
I recommend this product highly!!!:D"

What is your gender?: M
How many pets do you have?: 2
How often do you shop at PetSmart?: A few times a year

Review 3 for Staywell 4-way Locking Cat Flap

Overall Rating 1 out of 5 1 of 5
Ease of Assembly 2 out of 5 2 of 5
Performance 1 out of 5 1 of 5
Quality 1 out of 5 1 of 5
Staywell Cat flap, June 25, 2008
by BIOA from Florida

"This is a piece of junk! It is cheaply made, does not function properly and the company does stand behind their products."

What is your gender?: M
How many pets do you have?: 1
How often do you shop at PetSmart?: Monthly

Review 4 for Staywell 4-way Locking Cat Flap

Overall Rating 1 out of 5 1 of 5
Ease of Assembly 1 out of 5 1 of 5
Performance 1 out of 5 1 of 5
Quality 1 out of 5 1 of 5
Poorly designed, May 7, 2008
by Anonymous from Seattle

"The tunnel sold with the door isn't long enough to go through an external wall, so you need to spend more on extra segments-if-you can find them.
The tunnel does not connect to the "female" end of the door, instead it just sits in the hole leaving an unfinished and rough appearance.
Unfortunatly for me I was lazy about opening the box long enough that I have lost my receipt. I guess this goes straight into the trash."

What is your gender?: M
How many pets do you have?: 1
How often do you shop at PetSmart?: A few times a year

Review 5 for Staywell 4-way Locking Cat Flap

Overall Rating 1 out of 5 1 of 5
Ease of Assembly 2 out of 5 2 of 5
Performance 1 out of 5 1 of 5
Quality 1 out of 5 1 of 5
This Product is absolutely terrible, December 31, 2007
by NickTricia from Kentucky

"I have 2 cats. Both are under 9 months old one weighs about 7 pounds and the other 5. This product has been unable to do its job since the first time I used it. Now it has been rendered useless, since this time they decided to break the flap completely off of it. Very cheaply made considering I paid $40 for it. I am going to return it ASAP!!!!!!!!"

What is your gender?: M
How many pets do you have?: 2
How often do you shop at PetSmart?: Monthly

Review 6 for Staywell 4-way Locking Cat Flap

Overall Rating 1 out of 5 1 of 5
Ease of Assembly 2 out of 5 2 of 5
Performance 1 out of 5 1 of 5
Quality 1 out of 5 1 of 5
Doesn't Work -Don't buy it, October 17, 2007
by Chris06 from NJ

"This product does not work! Our cats scratch at it until they get out of the basement by pushing the door/flap past the 4 way plastic stopper. Once the cats are out they are unable to get back into the basement because the plastic stopper prevents this. The product is totally useless to us. We contacted the company and they refuse to do anything about it. Their only comment is to buy their higher end product. We might try it if they would reimburse us for this useless one."

What is your gender?: F
How many pets do you have?: 5 or more
How often do you shop at PetSmart?: Monthly
2 of 2 people found this review helpful.

Review 7 for Staywell 4-way Locking Cat Flap

Overall Rating 2 out of 5 2 of 5
Ease of Assembly 3 out of 5 3 of 5
Performance 4 out of 5 4 of 5
Quality 1 out of 5 1 of 5
We returned home and they were in the house!, December 28, 2006
by Cate618 from Tennessee

"We went away for a few days and when we returned the cats were in the house. We had used the locking mechanism on the cat door to keep them out (garage) where their food, water and litter box are while we were gone. They messed with it until they got it open and could get in...only problem with that is the way it opened they couldn't get back out...It really smelled really bad IN THE HOUSE after that. Now they have actually broken the plastic door."

5 of 5 people found this review helpful.