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Customer reviews for Carefresh Avatower Kit

Carefresh Avatower Kit

Combination of see thru front panel and large door allows for full view of your pet Pull out plan makes cleaning simple Exercise spinning wheel Easy to assemble / no tools required Large top door for additional easy access No tip food dish
Overall rating:
3.29 / 5
3.3
 / 
5
(31 reviews) 30
18 of 31(58%)customers recommend this product.
Reviews for Carefresh Avatower Kit
Review 1 for Carefresh Avatower Kit
Overall rating 
3 / 5
3 / 5 31 reviews

Pretty good cage

May 10, 2013
by NotforDwarfs
fromHillsboro, IL
Ease of Assembly 
3 / 5
3 / 5 31 reviews
Ease of Cleaning 
2 / 5
2 / 5 31 reviews
Quality 
2 / 5
2 / 5 31 reviews
This is a pretty good cage, but I have a dwarf hamster and he can't make it to the top to levels of the cage. This cage is meant for larger hamsters.
-1point
0of 1voted this as helpful.
Review 2 for Carefresh Avatower Kit
Overall rating 
2 / 5
2 / 5 31 reviews

Hard to Clean!

April 24, 2013
by KittiesandFish
fromBaton Rouge, LA
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Ease of Cleaning 
1 / 5
1 / 5 31 reviews
Quality 
3 / 5
3 / 5 31 reviews
I had two dwarf hammies, and this was our starting cage. We paid almost forty for it, and the next day we had to go and find a new cage because I couldn't clean the second story, which is where they elected the bathroom to be! It's not worth the money.
Cons: price, hard to clean
+2points
2of 2voted this as helpful.
Review 3 for Carefresh Avatower Kit
Overall rating 
4 / 5
4 / 5 31 reviews

Great product, somewhat hard to assemble.

April 16, 2013
by DaniL616
fromOntario, Canada
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
I recently bought this product at my local PetSmart, I love it and so my dwarf hamsters. It was a great price, still on sale, which was good. I love the fact that the tray at the bottom slides out for easy cleaning, it's easy to get your hamsters in and out, they love the wheel and chew toys that come with it. Overall it's a great product, the only bad thing is I found it somewhat difficult to assemble.
+1point
1of 1voted this as helpful.
Review 4 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

Excellent

April 2, 2013
by Hales
fromWest Lafayette, IN
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
It is an awesome cage, but my two gerbils chew some of the plastic. Otherwise it is a great cage.
+1point
2of 3voted this as helpful.
Review 5 for Carefresh Avatower Kit
Overall rating 
4 / 5
4 / 5 31 reviews

A good cage .

March 27, 2013
by turtle1
fromWinter springs ,Fl
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?A few times a year
I got this cage today . It wasn't that hard to put together . The wheel IS NOT Silent . My Teddy bear hamster loves it , It took her awhile to get to the 3rd story .
+2points
3of 4voted this as helpful.
Review 6 for Carefresh Avatower Kit
Overall rating 
3 / 5
3 / 5 31 reviews

Not bad not good :P

February 26, 2013
by Imheretosay
fromNewington, CT
What is your gender?M
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Ease of Assembly 
3 / 5
3 / 5 31 reviews
Ease of Cleaning 
3 / 5
3 / 5 31 reviews
Quality 
2 / 5
2 / 5 31 reviews
I got this cage from my grandparents near chrismas, but when we got home it was to hard to assemble. The hamsters hated it until i added an ultimate critter trailer because there was no room for them to play and explore. The wheel was way to small and they kept taking it off. So its an ok cage but if you have a choice of choosing this cage or any other one in the store (Like i did) get something else...oh yea and the first floor is easy to clean but the 2nd and 3rd are a pain.
Pros: stylish, sturdy
Cons: price, hard to clean
+2points
4of 6voted this as helpful.
Review 7 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

LOVE IT HARD TO PUT TOGETHER

February 13, 2013
by trix
fromTX.
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?A few times a year
Ease of Assembly 
1 / 5
1 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
5 / 5
5 / 5 31 reviews
so I got this cage for my teddy bear hamster and it was amazing but it was very hard to put together and it took for ever [ but it could have just been me ] so I got this cage and bought little cages and connected them with it but over all it was a great cage and a great buy and so worth the money but the only thing I found wrong with it was that the wheel was to small for my teddy bear hammy.
Pros: stylish, easy to clean, sturdy
0points
5of 10voted this as helpful.
Review 8 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

The best cage!!!

February 9, 2013
by bertrand55
fromPhoenix, AZ
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Weekly
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
5 / 5
5 / 5 31 reviews
I use this starter kit for my two week old baby Robo Dwarf Hamster, Boo. The cage is amazing! He loves it! It takes time to assemble though. The small package of bedding is awesome! And the food, he loves it! He loves his chew toys too!
Pros: stylish
+2points
3of 4voted this as helpful.
Review 9 for Carefresh Avatower Kit
Overall rating 
3 / 5
3 / 5 31 reviews

Good For My Fancy Mouse Not My Robo

February 8, 2013
by TheMateycakZoo
fromChicago, IL
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Ease of Cleaning 
1 / 5
1 / 5 31 reviews
Quality 
2 / 5
2 / 5 31 reviews
Reviewer Images
User submitted photo
My fiance and I were walking through Petsmart and she spotted this cage. We thought it was the cutest thing ever so we brought it home. As I was putting it together the plastic front "glass" cracked in half because it wouldn't lock in place right. I went back and exchanged it for another. On the 2nd try I got it together. I 1st put Tinkerbell (robo hamster) in it and she absolutely hated it and only stayed on the bottom. So I took her out and put her back in her cage. Then I put Fievel (fancy mouse) in it and he absolutely loved. It's cute but a terror to clean. I like that I have it and it's together but I would never buy it again.
Pros: stylish
Cons: hard to clean
+4points
6of 8voted this as helpful.
Review 10 for Carefresh Avatower Kit
Overall rating 
1 / 5
1 / 5 31 reviews

Great design...poor quality

January 25, 2013
by golfam
fromSpruce Grove, AB
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Ease of Cleaning 
2 / 5
2 / 5 31 reviews
Quality 
1 / 5
1 / 5 31 reviews
We were recommended this cage to get for our son's gerbils and I regret buying it. The latches did not latch to the bottom at all. The lid does not snap on all the way. Horrible. Took it back that same day to get a different cage. It's a neat design but the poor quality.
Pros: easy to clean, stylish
Cons: low quality
+4points
4of 4voted this as helpful.
Review 11 for Carefresh Avatower Kit
Overall rating 
4 / 5
4 / 5 31 reviews

This cage is excellent!

January 22, 2013
by Stephen012213
fromNew Hampshire
What is your gender?M
How many pets do you have?3
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 31 reviews
Ease of Cleaning 
3 / 5
3 / 5 31 reviews
Quality 
5 / 5
5 / 5 31 reviews
This cage is awesome! It has three stories with plenty of room for your pet to run around and explore. The reason I only gave it 4 stars was because there isn't much extra room for me to put any other accessories in myself. But if I were a hamster, I'd love to live here! It's like a hotel! I also bought some tubes and other accessories to connect at the top so I got even more room for my pet to explore! The top two levels can sometimes be annoying to clean, however, but the quality is worth buying this product.
Pros: sturdy, stylish
Cons: hard to clean
+2points
2of 2voted this as helpful.
Review 12 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

Awesome, LOVE IT

January 15, 2013
by Lucket1030
fromVancouver
What is your gender?M
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Ease of Cleaning 
3 / 5
3 / 5 31 reviews
Quality 
5 / 5
5 / 5 31 reviews
My dwarf hamster doesn't know how to walk down the Stairs but you can help it by helping it down. its hard to put it together.
Pros: sturdy, stylish
Cons: price
-2points
0of 2voted this as helpful.
Review 13 for Carefresh Avatower Kit
Overall rating 
1 / 5
1 / 5 31 reviews

January 4, 2013
by GRRRRR
fromMI, USA
How many pets do you have?3
Ease of Assembly 
4 / 5
4 / 5 31 reviews
Ease of Cleaning 
4 / 5
4 / 5 31 reviews
Quality 
1 / 5
1 / 5 31 reviews
Ordered 2 of these AvaTower cages for Christmas; both had broken parts, manufacturer not helpful in getting replacement parts… Returning both cages to the store.
Cons: low quality
-1point
0of 1voted this as helpful.
Review 14 for Carefresh Avatower Kit
Overall rating 
4 / 5
4 / 5 31 reviews

Fun For Your Hammie, Hard To Assemble

December 26, 2012
by nibblesrocks
fromRainbowville,KY
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?First time
Ease of Assembly 
2 / 5
2 / 5 31 reviews
Quality 
4 / 5
4 / 5 31 reviews
I got my fancy Russian dwarf hammie today, named Nibbles. This is the perfect cage for a dwarf hamster, but I wouldn't recommend this cage for larger hamsters. It has some tight spaces! The cubes are cute but Nibbles still hasn't figured out how the steps and holes and all works. We had to take him out of the cage just so he could get to the bedding. The assembly was really puzzling. You have to make sure the holes are where they need to be so ur hamster can get through, even though they can't really figure it out. The price was also really high. The employee helping us said that we would have enough in there to last about 3 or 4 weeks, and we ended up buying about maybe 15 dollars more. But Nibbles LOVES this cage. I first put him in the middle level, were I put all his chew toys. It was so cute when he fell asleep in the wheel! The bottom level is his favorite! He ran around with bedding in his mouth and burrowed up in it. Now he is asleep, burrowed and cuddled up in the corner. I haven't cleaned it yet, but it looks like it wouldn't be too hard. It has an easy tray where the bedding is that pulls right out. Since I haven't cleaned it yet, I'll give it an average. It is really sturdy so Nibbles can't escape. It's a pretty good cage.
Pros: sturdy, stylish
Cons: price
+2points
2of 2voted this as helpful.
Review 15 for Carefresh Avatower Kit
Overall rating 
3 / 5
3 / 5 31 reviews

Better for dwarfs

November 10, 2012
by PetFriend
fromSan Diego, CA
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?Monthly
Ease of Assembly 
4 / 5
4 / 5 31 reviews
Ease of Cleaning 
3 / 5
3 / 5 31 reviews
Quality 
3 / 5
3 / 5 31 reviews
My son's grandmother bought him a long haired female hamster. They picked out this cage because of the pull out tray for the bedding. However, it is very slender and the wheel is not made for this sized hamster. It was so noisy and the poor thing looked so bent inside the wheel. I removed it and got her a new wheel. Also, the whole thing has to be taken apart every week since his hamster does what every rodent does. Takes food and moves it around her cage. So the food falls behind the cubes along with her droppings.
+2points
4of 6voted this as helpful.
Review 16 for Carefresh Avatower Kit
Overall rating 
4 / 5
4 / 5 31 reviews

August 26, 2012
by mikecnly
fromPainesville Ohio
What is your gender?M
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
4 / 5
4 / 5 31 reviews
i got home and took it out of the box it came with everything i needed!! bedding, food, toys all of it. i have a syrian hamster. he is a little to big for the wheel so this would be better for a dwarf hamster but other then that my hamster loves it. i would recommend this to people with hamsters (other then the wheel being to small) and for other small critters.
Pros: stylish, easy to clean
+1point
1of 1voted this as helpful.
Review 17 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

For mice and dwarfs-not syrians!

August 26, 2012
by Rachel31177
fromRaleigh, NC
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
5 / 5
5 / 5 31 reviews
First off, I don't understand how anyone would buy this for a syrian. There is nowhere to put an 8.5 inch wheel, the minimum for a syrian. Also its small for a syrian. Anyway, my two mice (Sporty and Posh-The Mice Girls:) love it. Replace the dinky wheel with a silent spinner, and wala! Its so cute!
Pros: stylish, easy to clean
0points
0of 0voted this as helpful.
Review 18 for Carefresh Avatower Kit
Overall rating 
2 / 5
2 / 5 31 reviews

we like it but...

August 9, 2012
by sniktaw
fromKalamazoo MI
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?A few times a year
Ease of Assembly 
5 / 5
5 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
4 / 5
4 / 5 31 reviews
I got this cage in April 2012. Whenever my three fancy mice run on the wheel the stairs push out by themselves. The water bottle hardly works at all. I put vegetable oil on the wheel to stop it from making so much noise and that worked well. I also added on a second habitat with tubes but I could not find CareFresh brand add-on sets at my local store. it is a perfect size for mice. I cannot recommend based on the fact that their are problems with the water bottle.
Pros: easy to clean
0points
0of 0voted this as helpful.
Review 19 for Carefresh Avatower Kit
Overall rating 
3 / 5
3 / 5 31 reviews

Okay for Dwarfs!

July 20, 2012
by HammyLover2682
fromCalifornia
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Weekly
Ease of Assembly 
3 / 5
3 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
3 / 5
3 / 5 31 reviews
This cage worked really well for my robo dwarf hamsters. I think that it might not work to well for large hamsters. The holes in the ladders weren't a smart idea though it makes it difficult for my hamster Daisy to use. For the price that it is at I don't think it is worth the purchase. You can find cuter cages for cheaper!
Pros: stylish, easy to clean, sturdy
Cons: price
0points
1of 2voted this as helpful.
Review 20 for Carefresh Avatower Kit
Overall rating 
5 / 5
5 / 5 31 reviews

My dwarf and I love it!

July 2, 2012
by SMoh1
fromNorth Carolina
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Ease of Assembly 
5 / 5
5 / 5 31 reviews
Ease of Cleaning 
5 / 5
5 / 5 31 reviews
Quality 
4 / 5
4 / 5 31 reviews
Reviewer Images
User submitted photo
User submitted photo
I bought this cage for my dwarf hamster and she loves it! The cage was easy to assemble. I love the pull out tray which makes taking out the bedding a snap! This cage is NOT difficult to clean. The only problem with the cage is that the water bottle was not functioning properly and the wheel would be too small for the larger hamsters. Overall my dwarf is happy in thiscage and I am happy with it too.
Pros: easy to clean, sturdy, stylish
+11points
14of 17voted this as helpful.
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