Customer reviews for Whisker City Corner Pet Fountain
Whisker City Corner Pet Fountain
Make sure your furry friend stays hydrated even when you're not around. This fountain provides 2 free-falling streams of water, and the unique design allows the fountain to be placed in the corner and out of the way. Made exclusively for PetSmart.
Overall rating:
(23 reviews) 23
6 of 23(26%)customers recommend this product.
Reviews for Whisker City Corner Pet Fountain
Review 1 for Whisker City Corner Pet Fountain
Overall rating
well all i need is a pump.
April 3, 2013
by cdr1234567
fromred deer, ab
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?A few times a year
Quality
the cats and I loved this fountain. it worked for almost a year and still would if I could just find a new pump. please pet stores carry the pumps for these things.
the pumps are the parts that stop working. I would rather spend $25 every few months on a pump than $50-70 for new fountains.
the pumps are the parts that stop working. I would rather spend $25 every few months on a pump than $50-70 for new fountains.
Pros: durable, easy to clean, Spillproof
Cons: poor quality
Review 2 for Whisker City Corner Pet Fountain
Overall rating
OK but I would go with a better one.
January 9, 2013
by Yvon
fromNY
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
The fountain does a good enough job however, the filters need to be replaced very often and are very hard to find. Bought a drinkwell to replace this and wish I would have gone with that in the first place.
Pros: Spillproof
Cons: poor quality
Review 3 for Whisker City Corner Pet Fountain
Overall rating
Too Big For Two Cats
October 22, 2012
by SLULPLAL
fromPortland, OR
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
We picked this up well over a year ago. Aside from cleaning it out more or less often then we would a fishtank and the sheer amount of water this thing holds, this has been a good water fountain. It is true the motor gurgles when the water gets low, however the water isn't really that low. The well has so much capacity that there is still probably 3-4 inches of water in it when the pump gurgles. We take a 4 liquid measuring cup and add it, and it fills the sucker back up again. Also, if it hasn't been cleaned out well recently, the water line will be higher each time it begins gurgling.
Either way, it is too big for our two cats, and they drink a ton of water. Just need a smaller footprint in our kitchen. Also, packaging is deceiving about the size of the thing. Check it out in your local petsmart before picking it up.
Review 4 for Whisker City Corner Pet Fountain
Overall rating
Was GREAT! Until it died 4 months after purchase.
October 19, 2012
by hbavalon
fromNew York, NY
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?Monthly
Appearance
Quality
I bought this fountain 4 months ago in June, I only have one cat but I liked that it has more water, and she loved how the water trickled. I never had a problem with leakage or anything, and I cleaned it and changed the filter regularly. Well last night I unplugged it for about 30 minutes, and apparently that was the advantage it needed to DIE! I have unplugged and plugged this thing in countless times for cleaning etc., so I had no idea what the problem was. Unfortunately as soon as I Googled the device I came upon these reviews and realize it is now just a bad quality product. If you have not purchased this fountain, STAY AWAY!
Before this fountain I had a Petmate fountain for my cat for a good 2 years with no problem, so this is definitely not normal for a water fountain to die this quickly. The only reason I switched was because I liked that this was a corner fountain and it held more water. But after this experience, I'm going back to Petmate.
Pros: easy to clean
Cons: poor quality, doesn't work
Review 5 for Whisker City Corner Pet Fountain
Overall rating
this is not as good as I hoped
October 15, 2012
by chicagocats
fromChicago
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
I really appreciate the company standing behind its products!!
Great size, great concept (corner watering dish!)
but leaks horribly or makes a LOT of noise when you have the filter in (air in the filter =noise). So I took the filter out to stop the noise.
but leaks horribly or makes a LOT of noise when you have the filter in (air in the filter =noise). So I took the filter out to stop the noise.
The unit insists that it is dishwasher safe. Something must have happened, because now it leaks water at the top edge meets reservoir. The water flowing over the top, now hits the sides (I do not SEE warping at the top). I do see a little (very little) buldge where the two pieces snap together, and that is where I see the water traling down the side. So i am guessing that the dishwasher may have misaligned the seal formed between the top piece and the main reservoir.
I DID call customer service, and they will allow me a credit (thanks to me keeping the receipt, and this happened so fast!)
I really appreciate the company standing behind its products!! I am hesitant to replace it with another one from this company, since it was made with the same material....
I really appreciate the company standing behind its products!! I am hesitant to replace it with another one from this company, since it was made with the same material....
Pros: easy to clean
Cons: leaks
Review 6 for Whisker City Corner Pet Fountain
Overall rating
Leaks & pump dies fast
August 13, 2012
by Ailaenea
fromColumbia, MO
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Appearance
Quality
This product is awful. I have four cats, one of whom is prone to UTIs. The vet said a fountain waterer would help her not get sick so often. I clean the bowl every day due to her condition & it still leaked all over & the pump died within a few months. This product is pricey to be re-purchasing every few months. So disappointed. And, it's a pain to clean the motor properly.
Pros: durable
Cons: poor quality, leaks
Review 7 for Whisker City Corner Pet Fountain
Overall rating
Could have been better
July 26, 2012
by ambrstrm
fromArizona
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Monthly
Appearance
Quality
We bought this unit a few months ago so our cats could have fresh water while we were at work. It worked fine, except for the gurgling noises when the water got like, 1/2 an inch below the top of the bowl. I didn't mind filling it daily as it sits in the corner of the room, but tonight, I noticed something was missing ... the motor had given out and it was silent. A total waste of $50.00. Looks like it's back to the pet store for ANOTHER watering system for our cats.
Cons: poor quality, doesn't work
Review 8 for Whisker City Corner Pet Fountain
Overall rating
The noise scares the cats
June 30, 2012
by penytex
fromTX
What is your gender?M
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
I had another version of the WhiskerCity and took it back because the pump stopped working after a month. The manager at Petsmart said that customers had liked this one so I thought I would try it. After two weeks, it started making a noise that scared away my 2 cats. I trying cleaning out the motor (which did not appear to be dirty) but that did not work. After reading other reviews on this water fountain, I think I am not alone when it comes to having problems with this machine. So I an heading back to Petsmart to return this machine.
Cons: poor quality
Review 9 for Whisker City Corner Pet Fountain
Overall rating
Great little fountain!
May 24, 2012
by TallulahsMom
fromMississippi
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?Monthly
Appearance
Quality
Of course, like others, I loved the corner design of this fountain as I can tuck it away in a bathroom. Like others there are times when it makes an awful "ruckus" and it sounds like the motor is going to explode. HOWEVER, we have found that, for whatever reason, if we lift the filter just a tiny bit up (so there is a very small space - maybe 1/4 inch - where water can flow underneath) the noise goes away and water flow is restored to normal. Yes, there is often water around the outside of the fountain (which potentially slips through the tile grout lines & underneath and could cause mold). On MY fountain, this is not because there is a leak (believe me, I've checked). What it IS from is my kitty scooping water from the fountain with her paw and taking that to her mouth - just like we do in the sink.
Pros: durable, Slide Resistant, easy to clean
Review 10 for Whisker City Corner Pet Fountain
Overall rating
Great idea, poor quality
May 19, 2012
by Daisy1Lizzie2
fromDayton, Oh
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
I purchased this product for my 2 cats, one of which is a finicky water quality drinker. I had similar experiences with the pump making noise and driving the cats from the fountain. I do not know if I can still return, but my mine started failing about 1 month after purchase.
Pros: easy to clean
Cons: poor quality
Review 11 for Whisker City Corner Pet Fountain
Overall rating
Great concept, terrible product
May 6, 2012
by Siamesemama
fromSuffolk, VA
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
The corner fountain with the twin water spouts looked like a win-win situation for me, my cat, and my dog. I liked it so much I bought two. It was so easy to take apart and clean. After a week the first one sounded like it was going to die. I exchanged it for a new one and a week later the second one sounded like it was going to die. Cleaning, changing the filter, and filling with water as high as possible did not change this. I will be return both today. I was hoping the other reviewers just had a bad experience, but after two to three weeks of use, mine started having the same problems.
Pros: easy to clean
Cons: poor quality
Review 12 for Whisker City Corner Pet Fountain
Overall rating
GREAT WATER BOWL
March 4, 2012
by Yhitzchak
fromLas Vegas, NV
What is your gender?M
How many pets do you have?1
How often do you shop at PetSmart?A few times a year
Appearance
Quality
I like this bowl because of the volume of water it holds. This isa positive and also a negative because my cat will only drink bottled water so althoguth ir holds a large quantity of water allowing more time between fills it also often has a lot of water that has to be dumped for cleaning. Another negative is that I am having difficulty finding filters. When I find a store that has them they often only have only one or two. I'd like to get a supply to have on hand but can never seem to find them. All and all I likw it and my cat likes it.
Pros: durable, easy to clean, Slide Resistant, Spillproof
Review 13 for Whisker City Corner Pet Fountain
Overall rating
Too many flaws nice apperance I rate it a 2
February 24, 2012
by JUTSALLIE
fromCarlisle, PA
What is your gender?F
How many pets do you have?5 or more
How often do you shop at PetSmart?Monthly
Appearance
Quality
leaks, mold, I have cats with allergies mold We don't need I want whats best for my babies. Healthy. With limited income I can't afford to waste money, and I wasted money on this. 2 Weeks after I bought it it was leaking and I found mold under it NOT GOOD. Yes, it fits into a corner nicely but you have to have it precise level or the noise is too much not to mention design flaws and construction problems its not worth the asking price. Unfortunately this is not the first Whisker City Product I've lost money on. I wont make that mistake a third time, My Cats DESERVE BETTER and as a loyal pet smart customer I Deserve Better.
Pros: easy to clean
Cons: poor quality, leaks
Review 14 for Whisker City Corner Pet Fountain
Overall rating
Load motor and leaking
February 2, 2012
by JLux1115
fromChicago
What is your gender?F
How many pets do you have?2
How often do you shop at PetSmart?Monthly
Appearance
Quality
When I first bought this fountain, me and my cat LOVED it. You could not hear the motor at all at first and then after a few months the motor would not stop making so much noise, even if the fountain was filled almost to the rim and there was a clean filter. I bought a package of filters along with the fountain and changed them regularly. I would have to fill the water to the rim daily to keep the motor quiet. After about 6 months the fountain started to leak. I could not tell where the leak was coming from but my wood floors were getting soaked. I tried putting a cat mat underneath but the amount of water leaking was too much and I ended up getting rid of the fountain. My cat loves drinking from a fountain but I have yet to buy another kind.
Pros: easy to clean, Slide Resistant
Cons: poor quality, leaks
Review 15 for Whisker City Corner Pet Fountain
Overall rating
Great concept...needs some redesigning though...
January 18, 2012
by ColoradoProud1971
fromDenver, CO
What is your gender?F
How many pets do you have?4
How often do you shop at PetSmart?Weekly
Appearance
Quality
I love the fact the unit tucks into the corner...my kitten had a hard time reaching the fountain part of the unit (he was too small) and had to stand on the ledge to reach it. But my adult cats love it.
However, the unit is really noisy (motor and gurgling) it seems the pump has some issues with quick wear and tear. I purchased in October and it is now constant maintenance. It's hard to clean in the corners and the pump itself (I have 4 cats) so I have to clean it twice a week or it drives me nuts with the noise and my cats won't drink out of it due to it not filtering properly.
I'm trying to locate a new pump now...but if it costs more than the unit...I'm just going to toss it and buy a new one.
Pros: Slide Resistant, Spillproof
Cons: poor quality
Review 16 for Whisker City Corner Pet Fountain
Overall rating
Poor Product
January 9, 2012
by FamilywithCats
fromAtlanta, GA
What is your gender?M
How many pets do you have?3
How often do you shop at PetSmart?Monthly
Appearance
Quality
This waterer constantly gurgles and has never worked correctly. I had another brand for years and it was good. Only made the gurgle sound when water was running low. This one I thought would be nice cause it tucks away in the corner. If I still had my reciept I would take this back. I really do not like it. We have spoiled our cats to want running water to drink. I really wish I could exchange, but I don't have a box that it came in.
Pros: easy to clean
Cons: poor quality
Review 17 for Whisker City Corner Pet Fountain
Overall rating
HORRIBLE
December 21, 2011
by Dally
fromDSM, IA
What is your gender?M
How many pets do you have?4
How often do you shop at PetSmart?Weekly
Appearance
Quality
Lasted maybe a couple of weeks before it would continuously start cavitating (loud gurgling sound) that you typically hear when the water is low. I even modified a few parts that worked for a while but not long. VERY dirty as well, seemed to collect everything. Poor product, spend the money on the UV one on here.
Cons: poor quality, leaks, doesn't work
Review 18 for Whisker City Corner Pet Fountain
Overall rating
Cautiously optomistic
December 8, 2011
by ramharmony
fromChicago, IL
How many pets do you have?2
I bought this for my cats roughly 3 weeks ago after noticing how much they like to drink from the sink/tub faucets. The other day i noticed the clicking noise that other reviews have commented. I emptied the unit took it apart, pulled the cat hair off the filter and cleaned out the pump and reassembled. Its sounding good so far. I did notice a fair bit of cat hair stuck on the filter and since there's incomplete seals between the water intake/filter and pump, its possible cat hair eventually works its way into the pump. The key for longer term function might be regular cleaning. I shall find out (and update accordingly).
Review 19 for Whisker City Corner Pet Fountain
Overall rating
Waste of Money
October 11, 2011
by lasvegasgirl32
fromLas Vegas
What is your gender?F
How many pets do you have?3
How often do you shop at PetSmart?Weekly
Appearance
Quality
1. The pump started off fine but after a week the line seemed to fill with air and randomly spurt out water with an awfully loud noise. I moved the fountain out of the kitchen to a closet but I could still hear it over the TV, so I moved it upstairs into a spare room and could still hear it. It is the loudest fountain ever. I am returning it today. I thought with such an expensive fountain that surely it would work better than the cheapy ones. : (
2. In addition to that, there is another flaw. It is supposed to be a corner fountain, but my cats cannot reach the fountain part and can only drink out of the well when it is positioned in the corner because the well is so large. I had to position it sideways so that one cat could drink out of the well and one could reach the fountain part.
Overall, I am very disappointed.
Good luck fellow cat lovers.
Good luck fellow cat lovers.
Cons: poor quality, doesn't work
Review 20 for Whisker City Corner Pet Fountain
Overall rating
Don't Bother...
September 12, 2011
by bonafidered
fromIndialantic, FL
What is your gender?F
How many pets do you have?1
How often do you shop at PetSmart?A few times a year
Appearance
Quality
Save your money...works great for a week, then gets extremely loud and fails to dispense water. Is it too much to ask for a waterer that lasts more than a few weeks? I've been looking for a decent fountain for months...this will be the 4th type/brand I've tried to no avail.
Pros: Spillproof
Cons: poor quality, doesn't work